FAQs

How are your prints made? 

Sheva Chaya’s giclee prints are rendered on watercolor paper or canvas with archival quality materials.  The giclee process creates a high-grade, long lasting print that has the appearance and texture of an original. 

What is an embellished print? 

Sheva Chaya will collaborate with you to personalize and enliven your giclee rendered on watercolor paper by embellishing it with additional strokes of color or a handwritten message. The embellishment process involves extra costs and longer delivery times. 

Can I do something with the glass that we broke under my chuppah? 

Yes! Please see our WEDDING GLASS page  here:  https://www.shevachaya.com/collections/glass/products/wedding-glass-package 

Do you accept commissioned pieces? 

Sheva Chaya accepts commissions on a case by case basis. Please contact the studio to schedule a meeting via phone, Skype, or in person. 

How long does shipping take? 

Shipping time varies. Standard shipping on items in stock takes about 3 - 6 weeks. Embellished prints and custom glass may take longer. Express shipping at additional cost is usually an option. Please let us know in your order details if you need your purchase by a specific date. We always ship with a tracking number to ensure delivery. 

How are fragile glass pieces packed and shipped? 

Our professional crew packs and ships glass pieces to ensure that they arrive safely.  We use quality packing materials and packing techniques to protect the glass items during transit. 

Is shipping guaranteed?   

We guarantee your purchase arrives safely and in good condition. In the unlikely event damaged during occurs during transit we will promptly provide a replacement of the same value at no additional cost.